Shipping Policy

Last Updated: September 3, 2026

At Intimora, we understand that privacy and convenience matter. Every order is carefully packed and shipped with discretion so you can shop with confidence.

1. Order Processing

Orders are usually processed within 1–2 business days after successful payment confirmation.

Orders placed on weekends or public holidays will be processed on the next business day.

During festive sales, promotions, or periods of high order volume, processing may take slightly longer.

2. Shipping Across India

We currently offer delivery across India through trusted courier partners.

Estimated delivery time: 3–7 business days after dispatch.

Delivery times may vary depending on your location, courier availability, weather, public holidays, and other circumstances beyond our control.

Some remote or difficult-to-service PIN codes may require additional delivery time.

3. Discreet Packaging

Your privacy is important to us.

All Intimora orders are shipped in plain, opaque, securely sealed packaging.

The external package will not display product images or intimate product descriptions. We aim to ensure that the contents of your order remain private.

4. Shipping Charges

Applicable shipping charges will be displayed during checkout before you complete your purchase.

From time to time, Intimora may offer free-shipping promotions subject to the applicable terms and minimum order value.

5. Order Tracking

Once your order has been dispatched, tracking information will be provided through the contact details supplied during checkout, where tracking is available.

You can use the tracking information to follow your shipment with the relevant courier partner.

6. Delivery Delays

Although we work to deliver your order within the estimated timeframe, delays can occasionally occur due to:

• Courier or logistics delays

• Weather conditions

• Public holidays

• Incorrect or incomplete addresses

• Remote delivery locations

• High order volumes

• Operational disruptions

• Circumstances beyond our reasonable control

If your order is significantly delayed, please contact our support team for assistance.

7. Incorrect Shipping Information

Please carefully verify your name, address, PIN code, phone number, and other delivery information before placing your order.

Intimora is not responsible for delays or failed deliveries resulting from incorrect or incomplete information provided by the customer.

If an order has already been dispatched, changing the delivery address may not be possible.

8. Failed Delivery

If the courier is unable to deliver your order because the recipient is unavailable, the address is incorrect, or delivery attempts are unsuccessful, the courier may make additional attempts or return the package to Intimora.

If the package is returned because of an incorrect address, refusal to accept delivery, or repeated failed delivery attempts, additional shipping charges may apply for re-shipping.

9. Damaged or Tampered Packages

If your package appears visibly damaged or tampered with at the time of delivery, please contact us as soon as possible.

Where possible, take clear photographs or video of the package and its contents before opening or disposing of the packaging.

This information may be required to help us investigate the issue with the courier.

10. International Shipping

If international shipping is made available, shipping charges and estimated delivery times will be displayed where applicable.

International deliveries may be subject to customs duties, import taxes, local charges, or other fees imposed by the destination country.

Unless otherwise stated, such charges are the responsibility of the customer.

11. Contact Us

If you have questions regarding your order or shipment, please contact Intimora Customer Support using the contact details provided on our website.

Please include your order number when contacting us so we can assist you quickly.

Intimora
Private. Discreet. Delivered with Care.